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Returns & Refund Policy


Returns & Refund Policy

Thanks for choosing joklar.com as your advertising partner.

1. Free Ads:

Joklar doesn't charge for free listing of Ads.

2. Paid Ads: An advertiser can upgrade to paid ads services as and when required after approval from our verification team.

Refund can be initiated in case of paid ad services within 7 days after deducting charges for the consumed leads.

3. Tangible/Physical Products:

7 days refund policy for this category if hosted by Joklar.com officially.

4. Product/Service Posted by 3rd Party Users,

Resale or New: This platform is for all users advertising their products from different sources, Joklar is not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such Content, and you agree and assume all liability for your use, neither Joklar is responsible for the payments that you make directly to such advertisers.

Returns /

Physical Items posted directly by Joklar.com (Payment Gateway) owned by Joklar.com

You have 15 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item.

We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Non- Refundable/ Non- returnable Products / Services:

Certain Products / Services are non- returnable and Non Refundable : such products and services cannot be claimed under this refund/return policy.

Contact Us

If you have any questions on how to return your item to us, contact us.

Email id here: support@joklar.com

Contact Number here: 9606046951

Postal Address: L 29, Connaught Place, 1st Floor, AWFIS, New Delhi